“Frances was clear about her role and objective in her approach. Her manner in dealing with the parties was entirely consistent with her role as a mediator, and was wholly conducive to facilitating settlement discussions.”
Frances is a founder member of Trust Mediation and has been a mediator since 2006. She is the Senior Partner and Head of Personal Injury at Pattinson & Brewer Solicitors.
I believe mediation is extremely effective in breaking deadlocks in seemingly impossible disputes, providing parties with a way of resolving matters where agreement had seemed hopeless. Empathy and knowledge are key to this in my experience.
There is tremendous satisfaction to be gained in facilitating such outcomes with the benefit of substantial preparation, hard work and good humour.