Early Neutral Evaluation

CMC Accredited Provider
25+ specialist mediators
15+ years industry leaders
~80% settle on the day
Over 1,000 mediations completed
National service

A neutral view where negotiation needs a reference point

Neutral evaluation provides the parties with an independent, informed view on a dispute, issue or group of issues. It can be used where negotiations have stalled because the parties hold materially different views on liability, causation, quantum or prospects.

The evaluator does not act for either party. The evaluation is normally non-binding, unless the parties and the evaluator agree otherwise. Its purpose is to support decision-making and settlement discussions, while leaving control of the final outcome with the parties.

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How neutral evaluation differs from mediation

When neutral evaluation may be appropriate

Neutral evaluation may assist where:

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Paper-only or oral format

Scope and preparation

The parties should agree on the scope of the evaluation before it begins. This may include the issues to be evaluated, the documents to be provided, the format of submissions, timing and whether the evaluation is to be written or oral.

Clear scope matters. It helps avoid unnecessary costs and makes the output more useful. A broad request for a view on the whole claim may be suitable in some cases. In others, the process may work better if limited to a specific question, such as breach, causation, care needs, loss of earnings or a disputed head of loss.

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Non-binding, unless otherwise agreed

How neutral evaluation supports settlement

A neutral view can help parties reassess risk and move away from fixed positions. It can provide a basis for renewed negotiation, support internal reporting and reduce the time spent in repetitive correspondence.

When used well, neutral evaluation is not a detour from settlement discussions. It is a structured way to provide clarity on the issue preventing progress.

FAQs

When is neutral evaluation more appropriate than mediation?

Neutral evaluation may be more appropriate where the main barrier to settlement is a specific disputed issue, and the parties would benefit from an independent view before further negotiation. Mediation may be more suitable where the parties primarily need help with communication, negotiation structure or wider settlement discussions.

Do both parties need to agree to a neutral evaluation?

Yes. The parties will usually need to agree to the process, the evaluator, the scope of the evaluation, the format and agree with the evaluator whether the outcome is to be non-binding or binding by agreement.

At what stage can neutral evaluation be used?

Neutral evaluation can be used at different stages of a claim, provided the parties have enough information for the evaluator to give a useful view. It may be used before the costs of issuing proceedings are incurred, after key evidence has been exchanged or where a specific issue is preventing settlement.

Is neutral evaluation binding?

Usually no. It is normally non-binding unless the parties and the evaluator agree otherwise in advance.

Can neutral evaluation be followed by mediation?

Yes. A mediation can take place after the evaluation, using the evaluator’s view as a reference point for settlement discussions.

Does the evaluator give legal advice?

No. The evaluator provides an independent view to the parties. Each party’s legal advice remains with its own representatives.

Can a neutral evaluation focus on one issue only?

Yes. It can be limited to a defined issue where that is the most proportionate approach.

Make An Enquiry

Share a few details about the claim, the parties and the stage of the case. We will come back with a suggested ADR route and the next practical step. 

Initial Conversation

Tell us about the claim, the parties and the stage you are at.

Mediator Selection

You select a suitable independent specialist mediator.

Preparation

Pre-mediation discussions help clarify issues and prepare the day properly.

Mediation Day

A structured process focused on helping parties reach resolution, often within a single day.