Concierge Enquiry and Booking Service – let us take the strain
Concierge & Booking Service
Our concierge enquiry service will help you plan and set up your mediation or other ADR process. Whether the dispute involves two parties or a number of parties, just get in touch and we will:
- provide you with details of appropriate ADR neutrals (be they mediators, evaluators or arbitrators),
- list their up to date availability,
- help with the logistics and
- “hold your hand” through the entire set-up process.
The service includes:
- providing and operating an online platform;
- recommending venues for in-person mediations,
- providing the mediation/ADR agreement and
- if required, a repository for the documentation.
Free to the point of booking
All we need to know is:
- a broad indication of the work type area and the nature of the dispute or claims
- the format (online/in person)
- if in person, the city or town
- the amount claimed (or, if not a money claim, the type of issue)
- the likely time required – one day, more, or less
- the identity of parties and
- confirmation each has agreed to participate in an ADR process (or at least agreed to consider doing so).
Trusted By Legal Professionals
Proof that effective mediation is not only about settlement, but about how the process feels
Make An Enquiry
Share a few details about the claim, the parties and the stage of the case. We will come back with a suggested ADR route and the next practical step.
Initial Conversation
Tell us about the dispute, the parties involved and the stage of the case. We’ll discuss your requirements and explain how arbitration could help.
Arbitrator Selection
You select a suitable independent specialist arbitrator with the relevant expertise for your dispute.
Preparation
Pre-arbitration discussions help clarify the issues, establish the process and ensure the relevant documents and evidence are prepared.
Arbitration
A structured and independent process in which both parties present their case and evidence. The arbitrator considers the issues and evidence before reaching a decision, which can provide a final and binding resolution.