Training
Practical ADR training for legal professionals
ADR training is becoming more important for lawyers and claims teams involved in personal injury and clinical negligence disputes. Courts, legal opponents and clients increasingly expect ADR to be considered constructively. Legal teams, therefore, need practical knowledge of mediation, neutral evaluation and arbitration, and how each process may fit within active case handling.
Trust ADR training is designed for lawyers and case handlers who need applied guidance, not theory. The focus is on how ADR works in real claims, when it may assist and how to prepare clients and cases for the process.
What the training covers
Training can cover:
- The changing role of ADR in civil litigation
- When mediation may be appropriate
- Facilitative and evaluative mediation
- Neutral evaluation and when it may assist
- Arbitration and binding ADR options
- How to prepare for mediation
- How to draft effective position statements
- How to handle costs and authority issues
- How to advise clients who are unfamiliar with ADR
- How to respond when an opponent or court raises ADR
- How to engage the other side in ADR
The content can be adapted to personal injury, clinical negligence, defendant work, claimant work, insurer-backed claims or mixed departments.
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E-learning and live training
Training can be delivered through e-learning modules or live training sessions, depending on the needs of the firm, team or department. E-learning modules may suit onboarding, refresher training or introductory ADR awareness, while live sessions can be delivered online or in person for teams that want to explore practical scenarios, case examples and decision-making in more detail.
The format can be adapted depending on the audience’s level of experience, the type of claims being handled and whether the focus is introductory guidance, practical case handling or more advanced ADR decision-making.
Why ADR training matters
ADR is not only a procedural issue. It affects case strategy, client communication, cost management and risk. A lawyer who understands ADR options can make better decisions about timing, suitability and process. They can also explain mediation to clients more clearly and respond to ADR proposals with greater confidence.
Training can help reduce uncertainty, particularly for lawyers who have not attended mediation before or who are more familiar with direct negotiation and JSMs.
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Training for teams
Team-based training can help create a consistent approach across a department. This is useful where lawyers handle different types of claims or where some colleagues have more mediation experience than others.
A shared understanding of ADR can make it easier to identify suitable cases, prepare clients, manage authority and avoid last-minute uncertainty when a court or opponent raises ADR.
Commercial Benefits
Effective ADR knowledge can support earlier resolution, reduce unnecessary litigation spending and help legal teams manage cost exposure. It can also assist with internal reporting, client care and the assessment of settlement strategy.
Where ADR is not suitable at a particular stage, training can help lawyers explain why in a more reasoned and evidence-based way.
For New & Experienced Users
The training is suitable for lawyers who have never attended mediation, experienced practitioners who want a refresher and departments that want to build a more consistent ADR approach. It can also support ADR Champions who need resources and confidence to act as internal points of contact.
Training Designed Around Real Claims
The training avoids abstract discussion where possible. It uses real litigation pressures: court timing, costs, evidence, client expectations, opponent behaviour, settlement authority and the practical question of what will help the claim move forward.
Trusted By Legal Professionals
Proof that effective mediation is not only about settlement, but about how the process feels
FAQs
Yes. It can be adapted for introductory, intermediate or advanced audiences.
The length depends on the format and level of detail required. Training may be delivered as a short e-learning module, a focused live session or a more detailed team workshop.
Yes. Training can be delivered to teams, departments or selected lawyers.
Yes, where required. Sessions can cover mediation alone or the wider ADR toolkit.
It helps lawyers identify suitable cases, advise clients, prepare for mediation and respond to ADR proposals more confidently.
Enquire About Training
Interested in ADR training?
Whether you're booking for yourself or arranging training for your team, complete the form and one of our specialists will be in touch to discuss your requirements and recommend the most suitable training option.