The Mediation Process
Lawyers & Insurers Guide

Step 1

Meet the mediator, have a coffee and settle in.

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Step 2

The mediator meets the other side.


Step 3

Opening joint session (if all parties agree).

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Step 4

Talk privately to the mediator about the case and maybe consider options for settlement.

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Step 5

Mediator talks privately to the other side about options for settlement.

Step 6

Repeat steps 4 and 5 and start exchanging offers.

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Step 7

Reach agreement.

Step 8

Sign a binding agreement in the agreed settlement terms and go home.

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