Book a mediation

To book a mediation complete the online mediation booking form or download the PDF to complete and send back to us.

Remember, Trust Mediation's friendly Registrar is there to help. Email or phone 0207 353 3237 if you need assistance or have any query.

trustMediation’s Mediation Agreement

Key features of the straightforward Mediation Agreement are as follows:

• The mediation will be confidential.
• All discussions and all documents and communications prepared for or exchanged during the mediation will be without prejudice.
• The mediation will terminate after four hours.
• The Mediator shall be immune from any action and shall have no liability arising from the mediation.
• The Mediator will not give legal advice to either or both Party(ies).
• Any amendments to the Agreement or the Rules must be in writing and signed by the Parties and the Mediator.
• There are provisions for fees and cancellation fees if the mediation does not take place.

The full terms of the Agreement can be seen in full: The Mediation Agreement.

trustMediation’s Mediation Rules

The Mediation Agreement incorporates Trust Mediation's Mediation Rules.

trustmediation’s statement of good practice

Our statement of good practice sets out the basis on which Trust Mediation's Mediators conduct mediations. This includes the following provisions:

• Mediators will adopt and abide by the 2004 European Code of Conduct for Mediators.  http://ec.europa.eu/civiljustice/adr
  /adr_ec_code_conduct_en.pdf
• Trust Mediation’s mediators will also meet and exceed the standards set by the Civil Mediation Council at www.civilmediation.org.

The terms of the Statement can be seen in full: the Statement of Good Practice.

Feedback to trustmediation

We ask for feedback after every mediation using the Mediation Feedback Form.